What we do

Four kinds of work. Most jobs touch more than one.

Business systems.

The software the whole company runs on.

Offline first. Every change is written on the device, queued, and synced when signal returns, with conflicts settled by rule rather than by whoever saved last.

Access by role, down to the record. An audit log that only ever grows, so every record shows who did what, and when.

Talk to us about this
Service call, Harbour Cafe coolroomOne record, from booking to paid
  1. Booked on the website9:12 amjob.created, Customer
  2. Priced by your rules9:12 amprice.applied, System
  3. Approved9:20 amjob.approved, Mia, office
  4. Assigned to a technician9:21 amjob.assigned, Mia, office
  5. Customer told by text9:21 amnotify.sent, System
  6. Completed on siteno signal2:05 pmjob.completed, Tom, technician
  7. Access note changed by the office2:30 pmjob.updated, Mia, office
  8. Synced, one conflict settled by rule3:40 pmsync.applied, System
  9. Invoice sent from the job3:40 pminvoice.sent, System
  10. Paid by card link3:52 pminvoice.paid, Customer

Workflow and consulting.

How work moves, and what wastes it.

Every build starts here. We map the process as it actually runs, time each step, and take steps out before we write any code. Often the best change is a deletion.

Talk to us about this

33 minof office time on each job

  1. Customer rings the office4 min
  2. Details written on the whiteboard2 min
  3. Typed into the job spreadsheet3 min
  4. Texted to the technician2 min
  5. Technician rings back for the address3 min
  6. Paper job sheet typed up on Friday6 min
  7. Invoice built from the job sheet8 min
  8. Payment chased by phone5 min

SAE 15W-40. About 38 litres with a new filter.

Source: operator manual, page 112, refill capacities

AI in the workflow.

Answers from your own records, with the source.

Retrieval over your own manuals and job history, with a citation on every answer and a check that refuses to answer without one. A person still makes the call.

If your team already uses AI, we come in, tune how it is used, measure it against your own work, and teach your people to get more from it.

Talk to us about this

Websites and apps.

The front door, and the tools behind it.

Company sites, customer portals and phone apps. Rendered on the server and built to WCAG 2.2 AA. The words arrive first, so the page reads on one bar of signal before the pictures land.

Northside PhysioBook, Find us
Same week appointments.

Book online, or call the clinic on weekdays.

Book a time
0.9 swords readable
1.5 spage complete
160 KBpage weight

Not sure which kind? Most jobs start with one meeting about your work.

Start a project